White Label
Introduction
Our white label service gives agencies, production companies, and event organisers access to our full suite of technical production services, enabling the delivery of world-class events entirely under their brand.
Put simply, we’re here to help you to scale.
We handle the technical heavy lifting so you can focus on the bigger picture, with complete confidence in the outcome.
Working in partnership, we can take on the full technical production of a project or support specific elements within your brief. We provide the technical expertise, infrastructure, logistics and equipment required, allowing you to focus on managing client relationships and delivering broader project objectives.
Through clear and open channels of communication from day one and by taking full ownership of assigned deliverables, we ensure every project is delivered on point, on time and on budget.
Working with LUX Technical
Integrated. Invisible.
In sync with your team.
Our white label service is built around one principle:
You own the client relationship. We power the delivery.
We understand the commercial sensitivities of white label partnerships. With a dedicated project lead assigned to every project, our approach prioritises discretion, clear communication, transparent costing, and dependable execution – enabling you to scale confidently while maintaining full control of your brand, reputation, and client relationships.
This integration extends through to equipment supply and on-site event operations. We can brand flight cases and equipment with your logo, whilst our team operates in your company’s corporate clothing – ensuring a seamless, fully aligned client experience throughout the project lifecycle.
Our Approach
Support and delivery.
Where and when you need it.
Our expertise spans the full project lifecycle, giving clients the flexibility to choose the engagement model and level of support best suited to their requirements.
Combined with our comprehensive range of services, logistics and core capabilities – what we refer to as our disciplines – this framework enables us to support even the most complex projects, at any stage of delivery.
Our disciplines
Disciplines are the specialist skills and technical capabilities we apply throughout the project lifecycle.
Project Management
Conceptual Design
Technical Design
Audio
Video
Lighting
Creative Technologies
Build & Infrastructure
Technical Support
Bid-Stage
Support
For agencies and production companies looking to strengthen their bids, we bring end-to-end support – from planning and technical direction to logistics and cost modelling.*1
Our disciplines
Disciplines are the specialist skills and technical capabilities we apply throughout the project lifecycle.
Project Management
Conceptual Design
Technical Design
Audio
Video
Lighting
Creative Technologies
Build & Infrastructure
Technical Support
Concept
Development
We can contribute to the creative process, applying our technical expertise to help shape and refine concepts into robust technical specifications aligned with the project’s creative vision, operational requirements, and commercial objectives.*2
Our disciplines
Disciplines are the specialist skills and technical capabilities we apply throughout the project lifecycle.
Project Management
Conceptual Design
Technical Design
Audio
Video
Lighting
Creative Technologies
Build & Infrastructure
Technical Support
Full-Service
Delivery
For organisations whose expertise lies outside technical production, we can support the entire project lifecycle – from design and planning through to build, installation, and on-site technical support – all whilst operating seamlessly under your banner.
Specialist
Discipline Delivery
For multi-faceted projects, we can deliver against a single element of a project – whether that’s AV and projection solutions, technical infrastructure, or custom set fabrication.
We can operate either directly for the client or as part of a wider delivery team integrating with other third-party suppliers.
Equipment Supply
& Logistical Support
We own and meticulously maintain an extensive inventory of hire equipment, all thoroughly tested and prepared by our warehouse team prior to deployment. Equipment and flight cases can also be branded with your logo to support a seamless white label experience.
To ensure reliable delivery, we operate our own transport fleet ranging from 4×4 towing vehicles through to 26-tonne lorries.
On-site
Technical Support
We provide full on-site build, installation, and technical support as part of our project delivery – allowing time for rehearsals, last-minute configuration changes, and the management of our deliverables throughout the live event.
Our teams are accustomed to operating as an extension of your business, including wearing your company’s corporate clothing to ensure a seamless brand-aligned experience.
*1 Bid-Stage Support: we are also happy to extend this service to any organisation that requires support in developing an internal business case for an upcoming event or project.
*2 Concept Development: we use 3D visualisation tools to create mock-ups and walkthroughs that bring concepts to life. Where required, we can build full-scale elements of a concept within our production facility, enabling clients to experience and evaluate ideas in a real-world environment.
Our Services Portfolio
Multi-Discipliniary Projects
To augment our white label offering, we provide a range of specialist services that enable us to respond both technically and creatively, delivering tailored solutions whilst operating discreetly behind the scenes.
Event Production
Immersive Experiences
Creative Installations
Live Perfromance
Specialist Build & Infrastructure
Sales & Installation
White Label
Express AV
Good to Know:
We own our own kit.
Our extensive inventory enables us to respond and scale rapidly, delivering even the most complex, multi-disciplinary projects with confidence.
Case Studies
By the very nature of our white label service, we are unable to showcase specific project case studies.
However, the examples below highlight the types of projects we have supported – working with corporates and brands, agencies and producers, and in-house teams to deliver tailored production solutions across a wide range of events, each shaped around its audience, environment, and story.
Alexa+ Product Demo UK
Connected Playground – Virgin Media O2
Please Feed the Lions – Es Devlin x Google Arts & Culture
Light Tunnel – Kew Gardens
Steve McQueen: Caribs’ Leap
SANS: Cyber Threat 2024 – Immersive Summit Experience
Our commitment to you
We deliver. We provide peace of mind.
Here’s why our customers choose (and stay with) us:
Technical Excellence & Creativity
Communication
The success of any project relies on clear and open channels of communication. From concept to delivery, we work with you, keep you informed, involved, and confident at every step.
Proactive & Responsive
Showtime in particular can be unpredictable. We plan and prepare. We stay calm under pressure. We respond – dealing with any last-minute changes or glitches quickly and efficiently with the minimum of fuss.
Passion & Integrity
We love what we do and are proud of our work. Every project gets the same energy, commitment, and care. And we say what we mean, and we do what we say. No surprises, no shortcuts. The foundation of long-term trust.
Get In Touch
We’re here to help. Whether your requirements are fully formed or you are just starting to formulate your creatives ideas. Every enquiry goes directly to one of our experienced account managers, so you’re in safe hands.
Fraser Norton
Head of Commercial Partnerships
Got a pressing enquiry
or just fancy a chat?
Fraser and the team are ready to listen and support you in bringing your vision to life.